Every company runs differently. CRM customization improves the CRM’s process compatibility with your business. With our CRM customization, integration and development Services, get all the advantages of a personalized CRM. We have been assisting companies with CRM customization for 13 years. You may get assistance from our team of professionals CRM developers. Let’s get going.
Custom CRM gives your company new chances. Discover the advantages of customizing CRM with Mtoag.
As a leading provider of mobile application development services, we work to enhance our technological prowess. Using the most cutting-edge technologies available, such as UI/UX, intelligent consultation, chatbots, Artificial Intelligence, and IoT , we provide human-centric mobile application solutions. Examine our fundamental technology with services for mobile development and have vast expertise.
An app that allows you to grow your dairy business and migrate it online.
An app that allows you to grow your dairy business and migrate it online.
Best Taxi App Development Company
One of our old clients needed a customized trading application with focus on crypto currency
The oldest insurance company of Lebanon reached out to us.
PlanTech, a well-established US based construction company with huge projects
An app that allows you to grow your dairy business and migrate it online.
A construction company reached out to us to build
They didn’t have a clear vision but had a determination to move online digitally.
ChampHR, a US based staffing agency, reached out to us to digitize their business.
With our extensive CRM Customization services, you can give your company a competitive advantage. Investigate each service!
With our CRM customization services, creating unique business processes and workflows is simple. Add new fields to existing entities, move existing fields around in list or form views, and so on. With the help of our CRM professionals, you can make any kind of simple change that you want.
It needs technological know-how to integrate certain CRM features. With us, you may create a cutting-edge, customized CRM services with the proper expertise and abilities. Mtoag can assist you with developing functionality from the ground up, including integrating third-party apps and building modules.
We provide total form and dashboard customization. We can assist you whether you want a basic dashboard or a sophisticated one. Utilize our CRM customization Services to create unique dashboard solutions that meet your specific requirements.
We recognize that a great user experience requires a solution that is completely interoperable with a variety of devices. Mtoag offers solutions that function flawlessly across all platforms. Utilize our services for customizing CRM to provide seamless experiences.
Change the interface’s components to improve the CRM’s appearance. You have the option to modify CRM for better branding and customer experience. With the help of our UI modification services, match the CRM to your corporate identity.
Here are the major stages we take to effectively finish a project, even if our method for handling each project varies depending on the demands of the customer.
After examining the client's specifications, we compare them to the features of our current offering to determine whether adjustments are essential.
Wireframes and prototypes are the following steps. We start the development process when that is completed.
By incorporating ongoing input, the iterative process increases efficiency and decreases risks. We keep our consumers updated on the procedure at all times.
Testing is a necessary component of the whole process. We thoroughly test every solution we create once we finish it to make sure there are no bugs or errors.
Along with migration, maintenance, and regular upgrades, we provide 24/7 support.
Customers from all around the world have chosen us because of our emphasis on quality and security. Here are some reasons to pick us for CRM configuration as we have more than 13 years of experience in assisting businesses:
Our qualified developers have the knowledge and experience to comprehend your particular needs and assist you with your project.
We are absolutely committed to uncompromising quality. Setting quality above everything else has always helped to increase customer happiness.
We guarantee all aspects of portal security since we think security is the fundamental component of software.
We guarantee that every project is completed on time and meets your expectations by using appropriate development methodologies.
After the project is delivered, our work is not over. Additionally, we provide comprehensive support and maintenance services.
Open dialogue is something we value. We update our customers often on the status of their project throughout the process.
Every organization has different needs for CRM customization. Being a Zoho CRM partner, we are aware that customizing Zoho CRM software is necessary in order to meet your specific company demands and get the required results. By adopting Zoho CRM to your specific business needs and processes, our Zoho CRM developer can increase the operational effectiveness of your companies’ operations and increase the productivity of your sales team. This enables you to manage sales channels effectively and close deals a quick and efficient manner.
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Customers now want instantaneous answers and individualized, round-the-clock support through flexible channels. However, since their resources are dispersed across several sources, the majority of customer support representatives are overburdened while attempting to satisfy these expanding demands.
To maintain, retain, and expand your client base, Service Hub combines all of your customer service data and channels on a single CRM platform. The result? Customers are thrilled at every level of the process thanks to better customer service management.
Each sales process is unique, much like each person’s fingerprint. And if you own a company, you have undoubtedly worked very hard to develop the ideal sales processes for it. You are aware of your KPIs, the best times to contact prospects, and the details you need to gather to seal the transaction. Use custom CRM software if you want your CRM to accurately represent your company and its own style. CRM customization enables you to standardize and personalize the procedures and actions related to each contract. More significantly, it assists in avoiding frequent hazards including misunderstandings, human mistake, missing information, and missed opportunities.
Pipedrive is a highly-customizable CRM that enables you to manage your sales process your way, regardless of your industry and product, in accordance with its intuitive and simple-to-use approach. Through the usage of Pipedrive’s comprehensive open API, you can link Pipedrive with any other programme, create unique features, add custom fields, and more.
As you can see, developing a CRM platform from scratch costs money and takes time. Some companies operate in very specialized industries; therefore it makes sense for them to create their own customer relationship management system. Pre-made CRM solutions, however, may unquestionably do the job for companies that adhere to a tried-and-true sales approach. However, makes of off-the-shelf CRM have observed that company owners like to have control over what they can view. Because of this, a lot of ready-made systems, like Zendesk Sell, provide customization choices. They provide users greater control over the appearance and features of their CRM software.
Explore our other related services to enhance the performance of your digital product.
A rich internet application (RIA) is a web or browser based programmer that does not require any other software to execute and may run on its own in a sandbox. RIA is a modern platform that allows for the user friendly storage of text images, audios and videos.
Ajax
The technology components employed to create these types of web applications and the distinguishing qualities of RIAs. These characteristics include data distribution. Page computation distribution, asynchronous communication between client, and server and enhanced user interface behavior.
Microsoft Silverlight is a software application framework that is used for both developing the text as well as rich internet application.
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Dairy Delivery Software
Native Milk always had to deal with route optimization to maximize profit and frequent changing of delivery boys. While this was easily manageable manually in offline business, it was a big headache when their business went digital.
We developed a mobile application for the drivers with route optimization. The total delivery area is divided into various routes and orders are sorted according to different routes. A driver is then assigned a single route.
Construction Software
PlanTech, (Construction Project Management software Case Study) a well-established US based construction company with huge projects, needed an improvement of their business processes and better optimization of their resources. As their business expanded, projects continuously got delayed which resulted in lawsuits by unhappy clients. We faced a variety of challenges to develop niche technological solutions for a company involved in the construction industry.
We designed separate web and mobile applications for foremen i.e. project managers and for construction staff (labourers). The applications has synchronized features such as calendar, attendance etc. that were updated real time Simple user interface for the layman was developed after many iterations and approval from the client.
We developed a dedicated central project management panel. The purpose was to have a centralised system update where all team leaders from different departments could update on their tasks at work.
Trading Software
We needed a fast technology to synchronize the source data to our system.
We had to run our programs real time during the horse race.
We ran our calculations on the given data, but by the time we generated an analysis of the probable winner, the market trends and positions of the race horses altered so our result had no value.
We used the Node JS as it as an open-sourced JavaScript run-time environment that has the fastest libraries.
The reason behind using node.js is that we were able to establish a swift and persistent connection between betfair and our algorithm.
We could run our program with race data and generate results using the latest trends up-to-the-second with more than 99 % of the source data matching with our index.
On-Demand Delivery App
The client was clear with their needs but was not tech savvy enough to state specific requirements.
In GetIt the driver and vendor are treated as separate entities unlike a regular taxi application where such division does not exist.
We initiated brainstorming sessions with the client to plan out the project.
We built application functionality to optimize the process while simultaneously taking all stakeholders into account.
NFC
The client had an understanding of NFC but they had no idea of how the technology behind NFC works.
The client needed a secure platform as they wanted to keep the customer data secured.
We did a knowledge transfer with the client and explained the technology behind NFC and QR code.
We undertook a variety of security measures to prevent any leakage of user data.
Loan
The oldest insurance company of Lebanon reached out to us. They needed to digitize their operations and develop a lending application.
The target customers of the bank were mostly laymen with not much technical know-how. They consisted of old people, rural families, middle class urban families etc. Thus digitization was a challenge.
We developed a mechanism for the bank to directly disburse the loan amount to the customer’s bank account. This saved a trip to the bank of the customer and saved a lot of time for both the parties.
