Staff Wizard, (Staffing Payroll Software Case Study) a well-established US based security agency with 35000 employees, needed to digitize their business processes and reduce their operational costs. They wanted to reduce the manual work and wanted a complete overhaul of the processes of the organisation such as recruitment, scheduling, skill development etc. to improve productivity.
Challenge of Hiring
Centralizing the Onboarding Process
Problem
Since the work was very diversified and involved a range of people, our client faced a lot of hassle during hiring.
Different roles required different qualifications, skills and experience.
Hiring occurred simultaneously at different locations
Marketing budget for job ads was very high
Solution
We developed a centralised onboarding panel with customizable fields for minimum requirements, location, etc.
Hiring of all categories of employees was done at a single place.
All the new employee training and certification reports were generated at a single place.
Marketing Budgets were optimized.
Challenge of Scheduling
Assigning Shift to 35000 security guards
Problem
Large scale construction projects involve different stakeholders from owner, labourer, project manager etc.
Availability
If the required number of people were available
Skills
If the guard had enough training to handle a sensitive institution such as a bank
Location
How much staff was available in a particular city
Solution
We developed a drag-and-drop scheduling system integrated with calendar and employee data to easily create shifts.
The panel showed different options such as ‘guard assigned’, ‘guard not confirmed’ etc for different shifts.
The admin had to clock, drag and drop the employee name to assign a guard to a shift.
The panel showed available guards with filters of location, training, experience etc.
Facility to assign a particular guard at the same shift on repeat every day, week etc.
Challenge of Skill Development
Handling Training of Guards
Problem
Our client needed a new panel to manage the training of its employees.
Develop exams for onboarding to various categories
Develop quizzes with various certifications for current employees
Example
Active Shooter Training Certificate for a security guard
Solutions
We developed a centralized Learning Management System (LMS) for the company.
All the tests were now conducted online on the platform.
The system enabled the company to regularly update their curriculum as per latest trends
All the range of employees from freshers to senior employees were managed from a single platform
Challenge of Human Resources
Reducing the HR Operations Costs
Problem
Our client always needed a large staff just to manage all the Human Resources operations.
There was heavy clerical work due to the scale of the organization.
Example
Overtime Management
Background Check
Client needed regular Employee Disciplinary reports owing as security was a very sensitive job.
Managing employee leaves along with scheduling was very cumbersome.
Managing all above processes manually was proving very costly.
Solutions
Solution
We developed another centralized panel to manage the HR processes for the company.
All the paperwork was now done online which made managing the scale easy.
Our panel had a panel to manage employee time off with a simple user interface.
The ‘time off’ panel was synchronized with scheduling to reduce the work
We used APIs of different platforms in our application to conduct various tasks such as Background Verification automatically.
We were able to reduce the HR staff to the bare minimum.
Staff Wizard was one of the most extensive projects at Mtoag as it involved a range of challenges spreading across various departments and involved many processes.
We were able to develop all required solutions for our client and were able to reduce their costs in day-to-day operations and HR processes by a very significant amount while simultaneously also improving their efficiency.
Next ProjectGrocery Route
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Native Milk always had to deal with route optimization to maximize profit and frequent changing of delivery boys. While this was easily manageable manually in offline business, it was a big headache when their business went digital.
Solution
We developed a mobile application for the drivers with route optimization. The total delivery area is divided into various routes and orders are sorted according to different routes. A driver is then assigned a single route.
Platform Availability
Betfair Trading Software Development
Trading Software
Technology
Synopsis
We needed a fast technology to synchronize the source data to our system.
We had to run our programs real time during the horse race.
We ran our calculations on the given data, but by the time we generated an analysis of the probable winner, the market trends and positions of the race horses altered so our result had no value.
Solution
We used the Node JS as it as an open-sourced JavaScript run-time environment that has the fastest libraries.
The reason behind using node.js is that we were able to establish a swift and persistent connection between betfair and our algorithm.
We could run our program with race data and generate results using the latest trends up-to-the-second with more than 99 % of the source data matching with our index.
Platform Availability
Getit
On-Demand Delivery App
Technology
Synopsis
The client was clear with their needs but was not tech savvy enough to state specific requirements.
In GetIt the driver and vendor are treated as separate entities unlike a regular taxi application where such division does not exist.
Solution
We initiated brainstorming sessions with the client to plan out the project.
We built application functionality to optimize the process while simultaneously taking all stakeholders into account.
Platform Availability
SMART Digital BusinessCard
NFC
Technology
Synopsis
The client had an understanding of NFC but they had no idea of how the technology behind NFC works.
The client needed a secure platform as they wanted to keep the customer data secured.
Solution
We did a knowledge transfer with the client and explained the technology behind NFC and QR code.
We undertook a variety of security measures to prevent any leakage of user data.